FAQ’s
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Top FAQ’s
What is a Nicotine Pouch?
Nicotine pouches are small, white pouches which you simply put under your lip instead of going out for a smoke for instance. The product is 100% tobacco free.
How do I use nicotine pouches?
Nicotine pouches is exactly how you use snus, you simply open the can and put one under your lip and the nicotine will be absorbed through your gum.
What are in nicotine pouches?
Our products typically contain nicotine, fillers, pH adjusters, stabiliser, sweetener and flavours. Apart from nicotine, the ingredients are widely used in food products.
What if I swallow a nicotine pouch?
The nicotine pouches are not made for digestion, but if you accidentally swallow the pouch. Then we recommend that you contact your doctor as soon as possible. However, there’s no need to panic if you accidentally swallow a nicotine pouch. The pouches are made of non-toxic ingredients, so it’s very unlikely they will cause any harm. What’s more, your body will actually absorb less nicotine from ingesting a pouch due to Bioavailability.
How do I store nicotine pouches?
The best way to store unused nicotine pouches is in the fridge or the freezer to prolong freshness and extending the expiration date.
Do the nicotine pouches have Tobacco?
No, the nicotine pouches are completely tobacco free!
Other
How many should I use?
The use is very individual and regular users tend to get through about 3 to 5 boxes a week. But it can depend on a variety of factors, like personal taste, the nicotine effect you’re looking for, or whether you’re an ex-smoker. Only you know the right amount for you.
Can I use it while at work?
Of course! All our nicotine pouches are small, discreet and smoke-free, which means they can be used anywhere – meeting your boss, at the bar, or on a plane.
Should I use Nicotine Pouches?
Nicotine Pouches are a safer alternative to cigarettes, as they do not work through combustion and do not contain carcinogenic compounds. These help protect your lungs and health compared to cigarettes.
Where are the products made?
The products that we have are all produced in Europe
I am pregnant, can I still use nicotine pouches?
If you are pregnant, we highly recommend against using nicotine pouches as it may harm the baby.
Order and Delivery
When will my order be delivered?
Your order, depending on where you are situated will be delivered next day through J&T, or up to 2 hours for express delivery in Metro Manila.
For orders outside of Metro Manila, shipping will take approximately 1-3 days through J&T
There is a problem with my order what should I do?
If you are experiencing issues with your order, feel free to send us an email to explain your case further and we will do our best to assist you.
I have placed my order but I haven't gotten a confirmation
Do not worry, we will see your order and will send you a confirmation email as soon as we are ready to ship your product.
I accidentally put the wrong address what do I do?
Do not worry, send us a message and we will immediately update your order before being dispatched.
Where does the order ship from?
The orders are shipped from our warehouse in San Pedro Laguna, Philippines